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How Can We Help?
Whether you need guidance choosing the right wellness system, have a question about your order, or want to discuss your space requirements.
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Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders typically ship within 5-8 business days, with transit taking 5-8 business days. Total delivery time is 5-8 business days from your order date. Every shipment includes tracking so you can follow your package from our warehouse to your door.
Do you offer free shipping on massage chairs and saunas?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy page for full details on delivery logistics.
What is your return policy for large wellness equipment?
We want you to be completely satisfied with your purchase. If your product does not meet your expectations, please contact our team within the return window outlined on our Returns & Exchanges page. We will walk you through the process and make it as simple as possible.
Can I exchange my item for a different model?
Absolutely. If you would like to swap for a different model or configuration, reach out to us via email or phone and we will coordinate the exchange. Our team can also help you compare features so you find the best fit for your space and wellness goals.
How do I choose between a red light panel and an infrared sauna?
Red light therapy panels are compact and designed for targeted use, while infrared saunas provide a full-body immersive experience. The best choice depends on your available space, how you plan to use the product, and your personal preferences. Our team is happy to discuss the differences and help you decide.
What kind of space do I need for a cold plunge or sauna?
Space requirements vary by model. Cold plunges are generally compact and can fit in a bathroom, garage, or patio area. Infrared saunas require a bit more room and a standard electrical outlet. Each product page includes detailed dimensions, and our team can help you plan placement.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Responsive Support
Our dedicated team responds to every inquiry within one business day, keeping you informed at every step.
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Every purchase is protected with encrypted payment processing and strict privacy standards for your personal data.
Owned & Operated
Owned and operated by Vita Core Systems LLC. We stand behind every product we sell with hands-on customer care.
Free Shipping
Most orders ship free within the Continental U.S., with tracking included so you always know where your package is.
